Cold Cuts Department Associate

Full Time
Brooklyn – Gourmanoff
Posted 1 year ago

Cold Cuts employees work in a fast paced, multi tasked environment. Primary job duties include merchandising, stocking, rotating and slicing products per customer’s request. You are required to provide customer service in a friendly and professional manner that consistently follows the standards of NetCost Market to maintain customer satisfaction.
Daily Functions:
• Proactively assist customers within the guidelines outlined in our Customer Service Standards
• Weight, wrap and price products for customers
• Manage product maintenance and rotation to avoid damages or spoilages
• Effectively portion, present, and package merchandise according to customers’ requests and in a way that maximizes sales
• Develop and maintain an understanding of the products you are selling/serving
• Maintain a clean, appealing and sanitary work area in accordance with store regulations
• Operate and sanitize all equipment in a safe and proper manner
• Preserve an open level of communication with all customers
• Know store layout/product location to refer the customer to the appropriate aisle when asked
• Assist other team members in achieving the goals of the department and the store
• Adhere to all NetCost Market policies as outlined in the Handbook and Safety and Training manuals
• Maintain clean and neat appearance in compliance with Dress Code policy
• Receive, inspect, and store products upon delivery to ensure its quality
• Prepare and place products in display counter, so that they appear attractive and catch the customer’s eye
• Ensure that all garbage cans in the department have tightly closed lids on top of them at all times; it is a MUST that gloves get changed after each garbage disposal
• Keep the counter and work area clean
• Maintain all food safety standards
• Follow the instructions of managerial staff
• Ensure customers are served quickly, efficiently and in a pleasant manner
• Respond resourcefully to customer requests and concerns
• Provide excellent customer service and ensure clients had an outstanding shopping experience
• Other duties as assigned
Preferred Qualifications:
• Ability to deliver friendly, courteous, prompt customer service
• 18 years or older
• Ability to read, write and do simple math problems
• Ability to interpret, understand and follow instructions and solve problems
• Able to work well with others as a team member
• A passion for serving people

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